T&C’s

General Terms and Conditions

  • All relevant information to be given upfront, Coffee Cat Digital Blends will not be held liable for any incorrect information given
  • After included revisions are used, an hourly rate of R400 will apply
  • Graphic design work requires a 50% deposit required, balance within 72 hours of completion
  • Social media management is paid upfront
  • Packages and pricing are subject to change without prior notice
  • Interest will be charged on overdue accounts
  • Payments and deposits are non-refundable on all services
  • Any content sent by the client must be checked for spelling and grammar errors
  • Stock images used unless clients send high-quality images – we do not accept any responsibility for copyright infringement for images from our clients

Logo Design:

  • All logo design includes 2 revisions on samples sent, thereafter an hourly rate of R400 will apply
  • Package to be completed within 6 weeks, thereafter an hourly rate of R400 will be charged
  • If more samples are requested, the client will be charged R500 per sample
  • The client must fill in the design questionnaire and send logo and colour samples before work will commence
  • Mock-ups are only included with the first samples sent, thereafter you will receive the logo only
  • If the client wants more mock-ups of the logo, they will be charged R200 per mock-up per logo
  • Logo packages are for one final logo, if clients would like variations on the logo or sub-division logos, a fee of R400 per variation will apply
  • The client will receive the final logo in colour, and black and white, in png. and PDF format, along with basic branding information
  • 50% deposit required balance within 72 hours of completion

Stationery design:

  • Irrespective of design work, the client needs to send samples of what they have in mind
  • Package to be completed with 3 weeks, thereafter an hourly rate of R400 will be charged
  • All designs include two samples and two revisions
  • The email signature is static, we do not offer HTML email signatures
  • 50% deposit required balance within 72 hours of completion

Brochure/Flyer/Pricelist/Menu Design:

  • Irrespective of design work, the client needs to send samples of what they have in mind
  • Package to be completed within 3 weeks, thereafter an hourly rate of R400 will be charged
  • All designs include two samples and two revisions
  • 50% deposit required balance within 72 hours of completion

Presentation Design:

  • Client to send a full brief on what they have in mind
  • Presentation to be completed within 4 weeks, thereafter an hourly rate of R400 will be charged
  • Stock images used unless clients send high-quality images – we do not accept any responsibility for copyright infringement for images from our clients
  • Animation/transitions will be at Coffee Cat Digital Blends’ discretion but in line with the client’s brand
  • Minimum of 5 pages
  • 50% deposit required balance within 72 hours of completion

Start-Up Business Packages:

  • All logo design includes 2 revisions on samples sent, thereafter an hourly rate of R400 will apply
  • Package to be completed within 6 weeks, thereafter an hourly rate of R400 will be charged.
  • If more samples are requested, the client will be charged R500 per sample
  • The client must fill in the design questionnaire and send logo and colour samples before work will commence
  • Mock-ups are only included with the first samples sent, thereafter you will receive the logo only. If the client wants more mock-ups of the logo, they will be charged R200 per mock-up per logo
  • Logo packages are for one final logo, if clients would like variations on the logo or sub-division logos, a fee of R400 per variation will apply
  • The client will receive the final logo in colour, and black and white, in png. and PDF format, along with basic branding information
  • For packages 2 and 3, the client must provide relevant information for social media platforms
  • Project to be completed within 6 weeks, thereafter, an hourly rate of R400 will apply.
  • For the CI in package 3, the client will need to have an online meeting to discuss in detail
  • 50% deposit required balance within 72 hours of completion

Swift Branding Packages:

General:

  • All relevant information to be given upfront, Coffee Cat Digital Blends will not be held liable for any incorrect information given
  • After included revisions are used, an hourly rate of R400 will apply
  • Graphic design work requires a 50% deposit required, balance within 72 hours of completion.
  • Client can only choose from templates, this is not bespoke branding packages
  • Packages and pricing are subject to change without prior notice
  • Interest will be charged on overdue accounts
  • Payments are non-refundable on all services
  • Any content sent by the client must be checked for spelling and grammar errors
  • The email signature is static, we do not offer HTML email signatures
  • Social media posts and Facebook cover templates are not customisable, and images are not included
  • Business card is single-sided
  • Social media profile will be logo resized
  • Business icons will be in a dark colour from the colour swatch chosen
  • No interchanging between packages

Logo:

  • The logo design includes 2 revisions on the sample sent, thereafter an hourly rate of R400 will apply
  • Package to be completed within 7 working days, thereafter an hourly rate of R400 will be charged
  • A mock-up is only included with the first sample sent, thereafter you will receive the logo only. If the client requires more mock-ups of the logo, they will be charged R200 per mock-up per logo
  • Logo packages are for one final logo, if clients would like variations on the logo or sub-division logos, a fee of R400 per variation will apply
  • The client will receive the final logo in colour, and black and white, in png. and PDF format, along with basic branding information
  • 50% deposit required balance within 72 hours of completion

 Social Media Management:

  • Month-to-month clients must inform Coffee Cat Digital Blends whether they will be continuing the following month by the 15th of the month, otherwise, it will be assumed that the client will continue, and the content will be created. If the client is late to notify, they will be liable to pay for work already done
  • Clients on contract: work must be completed within the contract timeframe. Coffee Cat Digital Blends will endeavour to do their best but if a client holds us back they are liable for payment and work to be completed within the timeframe
  • Micromanagement is not included in any fees, that is an additional fee of R400p/hr
  • 2 revisions included on content and images, thereafter the client will be charged R400ph
  • Pricing includes content, stock image, and scheduling
  • All content must be approved before scheduling
  • Group shares will be done on the same day, not over the week
  • Any special offers for the next month must be sent through by the 15th, otherwise, the client will be charged for the extra post
  • We can work to a budget or specific need if the set packages aren’t what you need
  • Full payment upfront, non-refundable